Question 1

How do I place an order?

Accepted Answer

Please use our Facebook Messenger/Chat service to order from us.
Our sales staff will accommodate and help you with your orders.
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These are necessary information that you need to provide to finish the transaction.

Name:
Address:
Contact Number:
Desired Item Code:
Quantity:

Question 2

What is your Store in Lazada / Shopee?

Accepted Answer

Here's our Official Online Stores:

LazMall:https://bit.ly/3jvRJmW  (https://bit.ly/3jvRJmW )
Shopee:https://bit.ly/3vDQoiR  (https://bit.ly/3vDQoiR )

Happy Shopping!

Question 3

Do you deliver?

Accepted Answer

Yes, we accept same-day delivery across Metro Manila via Lalamove, Grab, etc.

Question 4

Payment and Shipping

Accepted Answer

If you placed your order through our sales staff, a message together with payment instruction will be sent on chat or via email (if requested).  Payment should be made within 24 hours or a certain date of transaction agreed upon by both parties.

Question 5

Order Cancellation

Accepted Answer

For unsettled transactions, just leave your orders unpaid. Unsettled transactions will be cancelled after 96 hours or upon receiving a notification email / chat / message from our customer.
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For paid transactions, you may call us through this number, 0917-8037912 / 0998-5955364 or message us through our Facebook Page /(http://www.facebook.com/glasspakph) Messenger (http://m.me/glasspakph)at http://m.me/glasspakph.(http://m.me/glasspakph)
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Office Hours:
 • Chat: Monday - Saturday |  8:00 AM - 5:00 PM
 • Physical Store / Showroom: Monday - Saturday  |  8:00 AM - 5:00 PM

We encourage everyone to be responsible on their orders.

Question 6

Do you have a physical store?

Accepted Answer

Yes, we have a physical store.
We are located at 686 Banawe Street, Brgy. Sienna, Quezon City
Open from 8:00 a.m. to 5:00 p.m. Monday to Saturday

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